Educational e-accountability: Lessons for Zimbabwe's educational accountability system

Authors

  • Shepherd Shoko Midlands State University

DOI:

https://doi.org/10.56587/bemi.v3i2.114

Keywords:

e-Accountability, Professional Accountability, Market Accountability, Political Accountability, Educational Accountability

Abstract

Background: Zimbabwe still relies on a traditional educational accountability system that can no longer cope with new pressures for educational accountability in the face of changing conceptions and practices of Educational Accountability. This prompted the researcher to explore a possible alternative of an educational accountability system driven by technology

Method: Educational e-accountability systems in three countries were analysed to draw lessons for Zimbabwe's proposed educational e-accountability system. The researcher employed a qualitative approach using the content analysis technique. The focus was on some online studies purposively selected and derived from the EBSCOHOST, JSTOR, ProQuest E-Book Central and Google web search engine. The paper exposed the inadequacies of Zimbabwe’s current educational accountability system, which is described as traditional, limited, and weak in feedback mechanisms as compared to accountability systems of the other three countries, namely the United States of America, Australia, and Botswana.

Findings: The proposed e-accountability for Zimbabwe, unlike other countries reviewed that rely on one form of accountability, draws from external and internal accountability systems informed by Open Government concepts to maximize the combined strengths of these three conceptual frameworks. If implemented, the new e-accountability system will improve accountability, efficiency, effectiveness, trust, transparency, feedback, and ultimately, the educational outcomes in Zimbabwean schools.

References

Amin, H. (2024). How to make accountability a core part of your workplace culture. Retrieved January17, 2024, from https://hypercontext.com/blog/management-skills/create-culture-accountability-workplace

Arteaga, G. (2023, March 23). The Constant Comparative Method | Explanation and Examples. Retrieved from https://www.testsiteforme.com/en/constant-comperative-method/

Baghdady, A., & Zaki, O. (2019). Secondary education governance in Sub-Saharan Africa: Challenges and opportunities. Journal of educational administration,57(4), 43-445. https://doi.org/10.15868/socialsector.36890

Chiri, M. (2020). Value for money report of the auditor–general on the registration, supervision and monitoring of schools and independent colleges by the Ministry of Primary and Secondary Education. Harare: Office of the Auditor-General

Bantwini, B. D., & Moorosi, P. (2023). Caught between educational accountability reforms, compliancy and political interference: perspectives of school principals in South Africa. School Leadership & Management, 43(3), 261–283. https://doi.org/10.1080/13632434.2023.2186847

Department of Education. (2022). Michigan school accountability. State of Michigan. Retrieved March 25, from, https://www.michigan.gov/mde/services/school-performance supports/accountability.

Department of Education., (2022). My School. Australian government. Retrieved April 19, 2024, from https://www.education.gov.au.

Education Coalition of Zimbabwe. (2017). The state of accountability in the education sector of Zimbabwe: 2017/18 Global education monitoring report. Harare: UNESCO.

EduConnect. (2024). EduConnect: the new single sign-on point for parents and students. Retrieved from https://www.kosmos-education.com/en/blog/educonnect-the-new-single-sign-on-point-for-parents-and-students

Finn, C. E. (2022, October 24). School accountability: Yesterday, today, and tomorrow. Kappan, (104), 3, 12-17. https://doi.org/10.1177/00317217221136588

Global Monitoring Report team. (2017). Accountability in education: Meeting our commitments. Paris: UNESCO Publishing.

Government of Zimbabwe. (1992). Statutory instrument 87 of 1992: Education School development committees (non-government schools) regulations. Harare: Government Printers.

Gurr, D. (2020). Australia: The Australian Education System. In: Ärlestig, H., Johansson, O. (eds) Educational Authorities and the Schools. Educational Governance Research, vol 13. Springer, Cham. https://doi.org/10.1007/978-3-030-38759-4_17

Hassan, M. (2024, March 25). Content Analysis – Methods, Types and Examples. Retrieved from https://researchmethod.net/content analysis/

Khan, M.A.R., & Hossain, M.S. (2020). Educational e-accountability: A conceptual framework. Journal of educational research and practice, 10(2), 1-15

Knapp, M.S., & Feldman, S. B. (2012). Managing the intersection of internal and external accountability Challenge for urban school leadership in the United States. Journal of Educational Administration, 50(5), 666-694. https://doi.org/10.1108/09578231211249862

Kuwonu, F. (2020, June 23). Botswana e-learning initiative wins the prestigious UN Public Service Award. Africa Renewal magazine. Retrieved April 28, 2024, from https://www.un.org/africarenewal/magazine/june-2020/botswana-e-learning-initiative-wins-prestigious-un-public-service-award

Li, G., & Tsang, K.K. (2023). Does accountability aggravate the risk of teacher burnout? Evidence from the Chinese education system. Behavioural Sciences Journal, 13(772). https://doi.org/ 10.3390/bs13090772

Louis, K.S., & Robinson, V. (2012). External mandates and instructional leadership: Principals as mediating agents. Journal of educational administration, 50 (5), 629 – 665. https://doi.org/10.1108/09578231211249853

MacKenzie, W., & Kress, S. (2015). The big idea of school accountability. George W Bush Presidential centre. Retrieved May 13, 2024, from https://www.bushcenter.org/publications/the-big-idea-of-school-accountability

Mahajan, R., Lim, W. M., Sareen, M., Kumar, S., & Panwar, R. (2023). Stakeholder theory, Journal of Business Research, 166 (114104), https://doi.org/10.1016/j.jbusres.2023.114104.

Mangwaya, E., Mangwaya, E., & Shoko, S. (2023). Wither pre-service teacher education in Zimbabwe? Object lessons from teacher education systems in the United Kingdom, United States, and South Africa. Journal of education and culture studies, 7(3), 55-69. http://dx.doi.org/10.22158/jecs.v7n3p55

Matete, R. E. (2021). Teaching profession and educational accountability in Tanzania. Heliyon, 7(7).https://doi.org/10.1016/j.heliyon.2021.e07611

Moller, J. (2009). School leadership in an age of accountability: tensions between managerial and professional accountability. Journal of Educational Change, 10(1), pp. 37-46. https://doi.org/10.1007/s10833-008-9078-6

Muswere, M., Jita, L., & Chimbi, G. (2024). School inspectors’ perspectives of their instructional leadership support to schools in Zimbabwe. South African Journal of Education, 44(3), 1-12. https://doi.org/10.15700/saje.v44n3a2409

Ndlovu, F. (2017). The importance of effective school leadership. IJRDO-Journal of Educational Research, 2(3), 42-55.

OECD (2023), Open Government for Stronger Democracies: A Global Assessment, OECD Publishing, Paris, https://doi.org/10.1787/5478db5b-en.

Peng, Y., Alias, B., Mansor, A. N. (2024). Application of Stakeholder Theory in Education Management: A Comprehensive Systematic Literature Review. International Journal of Learning Teaching and Educational Research, 23(6). 1-31. https://doi.org/10.26803/ijlter.23.6.1

Portz, J. (2023). Educational accountability and American federalism: Moving Beyond a Test-Based Approach. New York: Routledge. https://doi.org/10.4324/9781003276890

Singh, A.K., & Singh, S.K. (2018). E- accountability in schools: A study of school leaders’ perceptions. Journal of educational technology, 47(4), 538-551.

Smith, W. C., & Benavot, A. (2019). Improving accountability in education: the importance of structured democratic voice. Asia Pacific Education Review, (20), 193–205. https://doi.org/10.1007/s12564-019-09599-9

The World Bank. (2017, November 20). Allô École! Using mobile technologies to connect government, teachers, and parents.

Tsang, K.K.; Zhang, W.; Teng, Y.; Song, H. (2023). Validating the Chinese version of the personal accountability measure for assessing teachers’ perceptions and experiences of teacher accountability in China. Behavioural. sciences journal, 13(145), 1-13. https://doi.org/10.3390/bs13020145

Tshili, N. (2024, June, 20). LSU steps in to solve zero pass rate in Matebeleland North. The Chronicle. Retrieved from https://www.chronicle.co.zw/lsu-steps-in-to-solve-zero-pass-rate-in-matabeleland-north/

UNESCO. (2025, March 4). ICT Transforming education in Africa: Retrieved from ICT Transforming Education in Africa | UNESCO

United Nations Economic and Social Commission for Western Asia (ESCWA). (2021). Open government: Citizen engagement toolkit. Retrieved February 22, 2024, from www.unescwa.org.

Watson, J., & Pape, L. (2015, February). School accountability in the digital age. Evergreen Education Group. Retrieved February 26, 2024, from https://files.eric.ed.gov/fulltext/ED558164.pdf

Wahitu, F.H. (2017). School-based accountability and management of Universal Primary Education in Uganda. Doctoral Dissertation, University of Pretoria. ProQuest Dissertations and Theses.

Downloads

Published

2025-06-23

How to Cite

Shoko, S. (2025). Educational e-accountability: Lessons for Zimbabwe’s educational accountability system. Bulletin of Educational Management and Innovation, 3(2), 96–113. https://doi.org/10.56587/bemi.v3i2.114

Issue

Section

Educational Management